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《The Way Out of Global Crisis》

Kingdom, Market & Workplace Mission Summit

Asia Pacific Conference

2008 November 21 - Hong Kong

INTRODUCTION

In 2008 and the past few years, people in Asia have experienced the history’s most fast changing economic, financial, political, market, business changes, and natural disasters in the world. Global economy and WTO used to be a distant concept 10 years ago.

Today, global events and crises are affecting our lives, for example:

Ÿ         911 Terrorism attack in the USA and the war on terrorism globally

Ÿ         Rise of oil and commodity prices

Ÿ         RMB appreciation, USD depreciation, trade deficit

Ÿ         Fannie Mae, Freddie Mac and the mortgage meltdown

Ÿ         Financial, economy, credit crisis, Lehman, AIG, BEA crisis

Ÿ         Global warming crisis and natural disasters

Ÿ         Tsunami, earth quakes, snow storms, hurricanes globally

Ÿ         Food crisis globally and food safety crisis in China

Ÿ         Labor shortage, new employment ordinance and job cuts crisis

What is the way out of the many crises that are so far and yet so closely affecting our personal life, business, market, and workplace?

The Mission Summit is focusing on the challenges with credit crunch, increasing wages, inflation, stagnation and depression of the current economy in Asia Pacific.

This Summit will highlight the success of many organizations whose successes are heavily dependent on successful vision, mission, values, corporate cultures, and factory/workplace evangelism and ministry at all levels of the organizations.

In addition, the integration of a holistic strategy that encompasses service standards, training, staff and customer retention, loyalty, lean management, operations, people, feedback, measurement, quality management systems and standards.

Our speakers for Mission Summit 2008:

• Mr. Jason Chu, Chairman of Asia Pacific Customer Service Consortium;

• Mr. Hugo Chan, 香港國際全備福音商人團契香港區總監及中國區會長

• Mr. Arkin Ng, Chief Executive of Natalia Fashion Ltd. (Knitwear Manufacturer and Exporter), Chairman of Textile Institute Association (HK) Ltd. 國際紡織學會(香港)有限公司

• Ms. Eva Yim, President of Sales & Implementation, Zymmetry Group

• Mr. Daimyo Lau, CEO & Founder of Isaac Search Limited

• Mr. Kelvin Yao, Director of Multinational Company

• Mr. Panda Xiong, Factory Manager of Esselte Office Product (DongGuan) Co., Ltd.

• Mr. Ricky Cheng, Managing Director of Artful Mind Industrial Limited

• Mr. Samuel Yung MH、GP, 香港專業及資深行政人員協會創會會長 、港區全國政協委員

• Mr. Peter Sham, President of Crown Care Inc.

• Rev. & Dr. Alex Wong, Chief Chaplain & Executive Director, Pishon Association Ltd. 深福協會

• Rev. Ron Yu, Workplace Ministry Facilitator of Ministry Training Organization 培訓機構職場事工導師

• Ms. Fanny Ng, 中國宣道神學院宣訓部副主任、 統籌工廠宣教培訓事工

• Dr. Jimmy Yau, 信德皮具有限公司董事顾问、培訓導師

SUMMIT THEMES

The Way Out of Global Crisis

WHO SHOULD ATTEND

Business Leaders, CEO / President / Managing Director , CIO / CTO / COO / CFO, General Manager, Head of Marketing / Director / Senior Manager, Head of Sales / Director / Senior Manager, Head of Customer Service / Director, Head of Contact Center / Senior Manager, Head of Direct Marketing / Senior Manager, Head of Direct Banking/ Director / Senior Manager, Head of Billing / Director / Senior Manager, Business Project Manager, academia and professionals in the customer service and contact center industry

CONFERENCE ORGANISER

APCSC is founded with the belief of "Excellent Customer Relationship is the only way to Sharpen your Competitive Edge!" The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve through the Customer Relationship Excellence Awards.

In 2008, the important year marking both the grand opening of Beijing Olympics and the 10^th Anniversary of APCSC, APCSC held a series of events including Roundtables, CRM Senior Executive Forums, Best-in-Class CRM Benchmarking Presentation Luncheon, Symposiums, CRE & CSQS Summit and the most prestigious CRE Awards Presentation Dinner Ceremony, etc.

To register or to find out more about the Kingdom, Market & Workplace Mission Summit <The Way Out of Global Crisis>  Asia Pacific Conference, please contact the Summit Secretariat directly.

CONTACTS

Telephone (852) 2287 5102

Fax: (852) 2174 1438
Email: enquiry@apcsc.com