The goal of the Awards is to promote service quality and customer relationship excellence in international cities a cross Asia Pacific and to recognise companies, business units, teams, and individuals that have contributed to the success of both their customers and the organisations that they serve.

In order to achieve this, APCSC continues to reward those organisations who excel in Customer Relationship Excellence, and who ultimately provide maximum value and contribution to both Customers and the organisation itself.

Organisations are continually striving to better themselves, which we are very proud to see, and we trust that this will be the on-going trend in the service industry.

I hope that through these prestigious awards, you are able to participate and learn from one another amongst the World-Class leaders and achieve your goals and objectives, and gain the international recognition you deserve.

On behalf of the Asia Pacific Customer Service Consortium, I wish you good luck and success!

Jason K. Chu, Chairman APCSC