HAWKINS FONG HOK KWAN, STANDARD CHARTERED BANK (HONG KONG) LIMITED - Customer Service Professional of the Year 2005 (Contact Center)

AELLY NG HOI YAN, STANDARD CHARTERED BANK (HONG KONG) LIMITED - Customer Service Professional of the Year 2005 (Service Center)

2005 Customer Relationship Excellence Winner Statement:

New World Telecom is honoured to have received four awards this year. We endeavour to deliver quality customer service for pre-sales and after-sales activities, with particular attention to provide focus on the customized services to our corporate customers. We also value the professional ride on the latest professional developments in technology, service delivery processes, human resources and performance management for the best advantages of our customers. We will continue to strive for world-class service to win even higher level of satisfaction from the customers in the future.

Ms. Anita Tam, General Manager, Customer Service

New World Telecommunication Limited