|
2009 |
|
June
- December |
Public Nominations & Applications |
|
2010
|
|
January 15th |
Nomination & Application Deadline of
Corporate Category |
|
January 15th |
Nomination & Application Deadline of Individual Category |
|
January 31st |
Self Assessment Deadline |
|
February 25th-26th (Tentative) |
Business Case Presentations |
|
February - March (Tentative) |
Evaluation & Short-listing of Applicants |
|
March
- April (Tentative) |
Mystery Call/Visit & CSQS Site Assessment |
|
April
-
May
(Tentative) |
Public Webvoting & Winner Selection |
|
June
11th (Tentative) |
CRE Awards Dinner Ceremony & Trophy Presentation |
|
July
(Tentative) |
Press Release & Publication of Newspaper Supplements |
|
HONG YIP SERVICE
COMPANY LIMITED -
Customer Loyalty Program of the Year 2008 (Property Management)
CIBONET COMPANY
LIMITED -
Contact Center of the Year 2008 (Internet Service Provider)
2008 Customer Relationship Excellence Winner Statement:
Since the
establishment in 2007, Wharf T&T Outsourcing Services
Limited is keen to develop long term relationship with
customers and sees them as our close business partners, at
all level.
It is
very encouraging that we receive 3 awards, namely
Outsourcing Team of the Year, High Speed Customer Service of
the Year, and Customer Service Manager of the Year (Call
Centre) from APCSC this year as it proves that our endeavour
and expertise in our BPO services are well received.
Nevertheless, our commitment to service excellence is a
never ending pursuit.
Mr. Duncan Wong,
Director
and General
Manager
WTTO
|
