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The CRE Awards Judging panel consists of industry-neutral
executives to ensure no biased results.
2010 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett Whitford, Executive Director, Customer Service Institute of
Australia
- Prof. George
Huang, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
- Mr. Tatsumi
Yamashita, CEO of Help Desk Institute – Japan
2009 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett Whitford, Executive Director, Customer Service Institute of
Australia
- Prof. George
Huang, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2008 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett Whitford, Executive Director, Customer Service Institute of
Australia
- Prof. George
Huang, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2007 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett Whitford, Executive Director, Customer Service Institute of
Australia
- Prof. George
Huang, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
- Mr. Tatsumi
Yamashita, CEO of Help Desk Institute – Japan
2006 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Prof. George
Huang, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2005 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Prof. George
Huang, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2004 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Greg Oxton,
Executive Director, Consortium for Service Innovation
- Prof. George
Huang, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2003 Juding Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Lane Leskela,
Research Director, Gartner G2
2002 Juding Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Mr Pete
McGarahan, Director, Help Desk 2000
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BONJOUR COSMETIC
WHOLESALE CENTRE LIMITED
- Best Customer
Experience Management of the Year 2010 (Retail)
TAIPEI CITY GOVERNMENT
-Best Use of Knowledge
Management of the Year 2010 (Government)
2010 Customer Relationship Excellence
Winner Statement:
“On behalf of the Taipei City Government, I would like to
express my utmost appreciation to the Asia Pacific Customer
Service Consortium (APCSC) for awarding the 1999 Citizen Hotline
in recognition of our effort in achieving customer relationship
excellence. I would also like to thank the Taipei City
Government employees and private sector partners of the 1999
Citizen Hotline. Without their devotion and contribution, we
could not have won this award. We believe that there is no
perfection in public service. For the welfare of all residents
in Taipei, the improvement of our service will keep going on.”
Dr. Kuo-yen Wei,
Chairperson
Research,
Development and Evaluation Committee
Taipei City
Government |
