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The CRE Awards Judging panel consists of industry-neutral
executives to ensure no biased results.
2007 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett Whitford, Executive Director, Customer Service Institute of
Australia
- Dr. George
Huang, Associate Professor, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
- Mr. Tatsumi
Yamashita, CEO of Help Desk Institute – Japan
2006 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Dr. George
Huang, Associate Professor, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2005 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Dr. George
Huang, Associate Professor, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2004 Judging Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Greg Oxton,
Executive Director, Consortium for Service Innovation
- Dr. George
Huang, Associate Professor, Industrial and Manufacturing Systems
Engineering, University of Hong Kong
2003 Juding Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Lane Leskela,
Research Director, Gartner G2
2002 Juding Panel
- Mr Jason Chu,
Chairman, Asia Pacific Customer Service Consortium
- Mr Brett
Whitford, Executive Director, Customer Service Institute of
Australia
- Mr Pete
McGarahan, Director, Help Desk 2000
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EATON HOTEL HONG KONG - People Development Program of the Year
2005
NEW WORLD
TELECOMMUNICATIONS LIMITED Group photo
2005 Customer Relationship Excellence
Winner Statement:
Hong Kong Broadband Network Limited devotes to delivering an
engaging customer experience by providing unparalleled customer
service and superlative products. The awards we received from
APCSC in the category of call center and customer service center
demonstrate one of our achievements in the pursuit of
excellence. It is also an honor to our staff who have
contributed to the result.
Mr. William Yeung, Chief Operating Officer
Hong Kong Broadband Network Ltd |
