APCSC Customer Relationship Excellence & CSQS Summit 2007
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Registration Form

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APCSC Customer Relationship Excellence Summit 2007
Day 1 conference, 5 July 　 US$615

HK$4,800
Day 2 conference, 6 July 　 US$615

HK$4,800
CRM Senior Executive Forum: Best-in-Class Service Management, 5 July(Non-Member) 　 US$88

HK$680
CRM Senior Executive Forum: Best-in-Class Service Management, 5 July(Member) 　 US$75

HK$580
CRM Senior Executive Forum: Customer Driven Service Standard: CSQS Presentation, 6 July(Non-Member) 　 US$88

HK$680
CRM Senior Executive Forum: Customer Driven Service Standard: CSQS Presentation, 6 July(Member) 　 US$75

HK$580

2 days conference, 5-6 July, receive one complimentary Award dinner entry 　 US$1,130 HK$8,800
CRE Awards dinner, 6 July (Non-Member) 　 US$125

HK$980
CRE Awards dinner, 6 July (Member) 　 US$110

HK$880
Pre-Summit Certification: Certified Contact Center Manager (CCCM), 3-4 July-Apply Now !! Join 2-Day Summit with 40% off !! 　 US$1,200

HK$8,800
Pre-Summit Certification: Certificate in Customer Service Management (CCSM), 27-28 June, 3-4 July -Apply Now !! Join 2-Day Summit with 40% off !! 　 US$1,600

HK$12,000
Post-Summit Certification: Certified CRM Director (CRMD), 3-7 July (Inclusive of 2-Day Summit at no extra cost  !!) 　

US$2,400

HK$18,000
Discount on the Two-day Summit

APCSC/HKCSC Member Discount

 Summit Discount
Individual Membership
10%
Associate Membership
10%
Professional Membership
15%
Corporate Membership
20%
Early Bird & Other Discounts 　

Join Certified Contact Center Manager (CCCM) get discount on Summit 40%

Join Certified in Customer Service Management (CCSM) get discount on Summit 40%

Sign up for 5 people for summit andget 1 free! 　

Terms of Use
Only ONE kind of discount can be used.
Payment Methods
Registration is confirmed ONLY upon receipt of payment. Payment not received before the conference will result in entry being denied.HK$150 will be charged for payment at door.
Cheque
Crossed cheque made payable toAsia Pacific Customer Service Consortium Ltd.
Telegraphic Transfer

please make payment in HK$ to the following account:
Account Holder: Asia Pacific Customer Service Consortium Ltd.
Account No: 204-0-011740
Hang Seng Bank Ltd.

No. 83, Des Voeux Road, Central, Hong Kong
APCSC CRE Summit Registration Form
Contact Person

Title
Company Address 1
Email Address Address 2
DirectTelephone Address 3
DirectFax Country
　   　 　
　 Delegate 1 Delegate 2 Delegate 3
Name
Title
Email
Direct Tel
　 　 　 　
No. of vegetarian meals No. of non-vegetarian meals

Cancellation and Transfer
If you are unable to attend, a substitute delegate is always welcome in your place at no extra charge, No refund will be given if you cancel. APCSC reserves the right to cancel or alter the content and timing of the event, programs, or identity of the speakers for reasons beyond its control. If the event is cancelled, you will receive a refund. If the event is postponed, you will receive a credit note. APCSC will endeavor to run the event on time.
© 1998 - 2007 Asia Pacific Customer Service Consortium