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Winners of the 2017 Hong Kong International Expo Innovation Awards

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  • CRE Innovative Customer Experience Lab Outsourcing Services - Teleperformance China

“We are honored to receive 2017 HK International CRE & Innovation Expo Awards for CRE Innovative Customer Experience Lab Outsourcing Services! We have always seeking to provide innovative and better customer service to our client. As a global leader in customer service, Teleperformance has been providing professional outsourcing customer service solutions to clients around the world over 40 years. Also,2017 is the 10th year since Teleperformance China established , we will continue improving customer service system to provide omnichannel customer service including voice, mail, chat, video, robot chat, social media, and so on. Our CX-lab (Customer Service Experience R & D Center) provides tailor made customer experience solutions through extensive researches and analyses to understand the habits of our customer every year. At the same time, we also believe that Teleperformance China will consistent its culture to provide best customer services to clients.”

Mr. Joseph Wai, CEO

Teleperformance China

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