Nabendu Misra

Digital Banking Manager

Standard Chartered Bank

Nabendu happens to be an ex- Microsoft with over 15 years of experience in leading, conceptualizing, architecting and designing some amazingly interactive and smart customer facing apps. Nothing excites him more than articulating & meticulously implementing fairly large, complex use cases and strategies for banks, financial institutions, retail & ecommerce giants (including start-ups as well) in the most simplistic and user friendly manner (the Googlish way). An entrepreneur at heart, transforming customer experience with innovative and ground breaking technology is a part of his DNA. He loves conjuring technology-to-business solutions that deliver a delightful user experience across mobile, web and desktop platforms with a firm belief that “learning forever” and changes for the good are the eminent truths and ways of successfully connecting and delivering businesses to customers worldwide.

Currently as a Digital Banking Manager with Standard Chartered, Singapore, he leads and executes several exciting and revolutionary digital transformation initiatives (retail & wealth channels) in the mobile and web, where he sips coffee with doughnuts and takes a dig at

  • angular & react, HTML5, CSS 3.0, Cordova / phone gap for packaged / hybrid apps frontend, Microsoft xamarin & react native for native apps frontend

  • java, python & scala with kafka, spark, hadoop – hbase & hive for  real time streaming and real time data ingestion

  • R, tableau, elastic and kibana for augmenting machine learning & real time predictive analytics.

  • docker, kubernetics for container as a service that provides platform agnostic solutions for micro services with json API, json LD / Google schema.

  • block chain, distributed ledger, crypto currency engagement in trade finance, micropayments, fraud and risk mitigation

  • upcoming and disruptive IAAS & PAAS solutions that facilitate and uphold “pay as you use” philosophy.

For innovating and designing happy and scintillating customer experiences on digital channels across banking and retail / ecommerce use cases such as

  • pay instantly for your friends, family & content – how to play out micro & nano pay on steroids

  • power packed offers on the go – precise, accurate and real time customer centric offers that complements and predicts based on profile/preferences, GPS, transactions, spend patterns, credibility, data vault / locker collection,  UX touch points / real time customer interactions with the mobile app and else-where

  • smart, intelligent investment profile builder – strategies and systems for building, managing and nurturing worthy investment profiles across multiple asset classes depending on risk appetite and financial goals

  • global aggregator for an “internet of things” - ultimate aim is of course to serve, or convey, a message or content that is (statistically speaking) in line with the consumer's mindset.

  • market research for real time trade semantics – building an ecosystem of value added recommendations that  guide and enhance various types of  fraud tolerant trading systems monitored 24/7

  • UX that transforms digital banking and ecommerce – redefining the customer journey (social and digital) and their apps based on offerings, sentiments, interactions and touch points.

Apart from being an avid reader, Nabendu likes blogging and writing (one such piece back in 1995 caught the attention of the then honourable President of India for which he was awarded a national level award). Currently he is working on a fiction for which he believes he needs a year long vacation that involves research (apart from the Google of course) and travels to a majority of the south-asian and south-pacific countries by water and by land. He has the faith that being an effective communicator and honing good listening skills through constant self-introspection / analysis leads to a successful and un-complicated life. He is practitioner of yoga and Vedic astrology and believes that a lot of self inflicted harm and stress caused by desires can be cured through meditation and focus on one’s inner self. Apart from enjoying weekends playing his harmonica and keyboard to his 2 year old, Nabendu’s latest fad is to build a collection of exotic “Feng-Shui” fishes.