Zen Pin LIOW

General Manager Greater China and ASEAN

Concentrix

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Seasoned multi lingual senior executive with more than 23 years hands-on experience building / turnaround / rebuild business, operations, delivery & high performance teams across Asia Pacific (from almost zero presence) in the area of
- Elevating end2end Customer Experience through omni channel, data analytics and user experience design
- Finance, HR, CRM, Procurement outsourcing & shared services
- Business analytics, global digital & social engagement services / analysis
- Digital transformation including AI, RPA

Zen started his career in Business Consulting before moving into start up and BPO industry supporting Technology, Consumer Electronics, Travel & Transportation, Retail & eCommerce, Auto & BFSI industries. Zen is currently based in Hong Kong and runs Concentrix's businesses in Greater China and ASEAN market