International Greater Bay Area CRE
Innovation Leadership Awards
About International Greater Bay Area CRE Innovation Leadership Awards
International Greater Bay Area CRE Innovation Leadership Awards aims to recognize innovative services, programs, products, solutions, technologies, applications, business cases, successful campaigns that inspire and strengthen Innovation Leadership and culture to accelerate business growth and customer relationship excellence.

Business Case Submission Guide

Participants are required to prepare and submit their business case in both PowerPoint and word document to elaborate and highlight the innovation aspects and impact to creating business value to internal and external customers for the CRE Innovation Leadership Awards. Organizations who have demonstrated achievements in leadership innovation, creativity, or research development will be awarded with recognition on their impact, including but not limited to organizations who influence employees to produce creative ideas, products, services and solutions; new thinking and methods in leadership transformation, employee creativity fostering collective innovations.

The Business Case

The Business Case should include but not limit the following elements: 1. CRE Innovation Awards categories applied. 2. Objectives of the Innovation Initiatives. 3. Details of the Innovation Initiatives. 4. Performance Measurement of the Innovation Initiatives. 5. Evidence of achievements.

Participants are required to submit a written business case of not more than 20 pages in word document, as well as a PowerPoint Presentation. The submission should present an overview of their business and customer service innovation in achieving customer relationship excellence in accordance of the Customer Service Quality Standard (CSQS). The details of the business case are to be defined by the participating organization; however, APCSC recommends that you be creative and innovative when making your case.

  International Greater Bay Area Innovation Leadership Awards Application Form
Exhibitors

High Impact Exhibition Opportunities

Take a stand and be positioned as an innovations or CRE provider at the International CRE & CSQS Leadership Summit provides an excellent opportunity to showcase your products and services to the senior management professionals, industry leaders and top management from international corporations interested in exploring innovations and Customer Relationship Excellence.

10 Reasons Why You Should Exhibit

Exhibiting in-front of a customer-focused audience will generate quality leads and accelerate your sales cycle.

Maximise your sales team’s time by providing direct face to face access to the industries decision makers.

Raise awareness that you are a key player in your industry.

Keep your brand and solution front of mind and on the buyers shortlist.

Generate qualified leads and host sales meetings there and then with your client.

Showcase your solutions and services giving clients first hand experience and a chance to trial your product on-site.

Differentiate your company from other vendors for competitive advantage.

Demonstrate your strength by continuing to reach out to your target market even in difficult economic times.

Showcase new products and ensure they go launch successfully.

Take advantage of the extra marketing and brand awareness given to your product through our extensive all year round marketing campaign.

REGISTER NOW

 

Delegates List

Participate to have networking with international leaders:

  • ADESIFLAVA COMPANY LIMITED
  • ADVANCED CONTACT CENTER CO., LTD.
  • AGILEPOINT HONG KONG LIMITED
  • AIA BHD.
  • AIA COMPANY LIMITED SHENZHEN BRANCH
  • AIA INTERNATIONAL LIMITED
  • AKUFFO AND ASSOCIATES LIMITED
  • ASIA HOMES (H.K.) CONSULTANCY
  • AXA CHINA REGION INSURANCE COMPANY LIMITED
  • AXA LIFE INSURANCE CO., LTD
  • BELIA TRADING PERU
  • CAREER ARCHITECTS LIMITED
  • CBX SOFTWARE
  • CENSERE GROUP
  • CENTALINE WEALTH MANAGEMENT LTD.
  • CHINA ENTERPRISE ICT SOLUTIONS LIMITED
  • CHINA MINDS
  • CHINA POST LIFE INSURANCE COMPANY LIMITED
  • CHINA TELECOM GLOBAL CUSTOMER SERVICE CENTER
  • CHINA TELECOM GLOBAL LIMITED
  • CITIC TELECOM INTERNATIONAL
  • CPC LIMITED
  • CMRS DIGITAL SOLUTIONS LIMITED
  • COFFEE ROASTERS ASIA LIMITED
  • CONCENTRIX
  • CTPARTNERS
  • DAH CHONG HONG HOLDINGS LIMITED
  • DATASOURCE INTERNATIONAL LTD.
  • DBS BANK (HONG KONG) LIMITED
  • DHL ECOMMERCE
  • DHL EXPRESS (HONG KONG) LIMITED
  • DHL EXPRESS (SINGAPORE) PTE LTD.
  • DHL EXPRESS (TAIWAN) CORP.
  • DHL EXPRESS SOUTH AFRICA
  • DHL-SINOTRANS
  • DKVN DRAGON LAW LTD
  • DYXNET
  • ECO INFRA AFRICA
  • EPTICA ASIA PRIVATE LIMITED
  • FIDELITY WORLDWIDE INVESTMENT
  • FWD LIFE INSURANCE COMPANY (BERMUDA) LIMITED
  • GCE CONSULTING LIMITED
  • GHC
  • GIA LTD.
  • GLOBAL ASSOCIATES
  • GPB INTERNATIONAL HOLDINGS LIMITED
  • HAIER ELECTRICAL APPLIANCES CORP. LTD
  • HANG LUNG PROPERTIES LIMITED
  • HARBRIDGE PARTNERS
  • HELP DESK INSTITUTE
  • HENDERSON LAND GROUP
  • HONG KONG AIRLINES LIMITED
  • HONG KONG AVIATION GROUND SERVICES LIMITED
  • HONG KONG TOURISM BOARD
  • HONGKONG STORAGE
  • HYPERSPOTS – DIANXING
  • INNOVATION BUSINESS ACCELERATOR
  • INTERCALL
  • INTERNATIONAL AIR COURIER LTD.
  • IPSOS HONG KONG
  • JEEVES (HK) LIMITED
  • JIANGSU CHENGZHONG GARDEN CO.,LTD
  • JOHN HU MIGRATION CONSULTING LENOVO SERVICES
  • MANULIFE (INTERNATIONAL) LIMITED
  • MANULIFE (SINGAPORE) PTE. LTD.
  • MASTER TALENT INTERNATIONAL LTD
  • MULTEK
  • NETROVE VENTURES CORP
  • NEW MEDIA GROUP
  • NEXT MARKETING COMMUNICATION
  • OCEAN PARK CORPORATION
  • ORIENTAL PRESS GROUP – ON.CC
  • PAPILLON RIBBON & BOW INC.
  • PCCW MEDIA LIMITED
  • PROPERTY MANAGEMENT DEPARTMENT
  • PRUDENTIAL HONG KONG LIMITED
  • QNET LTD.
  • READY FLOWERS LIMITED
  • RGF HR AGENT HONG KONG LIMITED
  • SAATCHI & SAATCHI HONG KONG
  • SHARE MEDIA LIMITED
  • SMARTONE SOCIAL POWER LIMITED
  • SPIRENT COMMUNICATIONS (ASIA) LTD.
  • TAIWAN STAR TELECOM CORPORATION LIMITED
  • THE HONG KONG JOCKEY CLUB
  • THE HONGKONG ELECTRIC CO., LTD.
  • THE SPECIALIST CONSORTIUM LTD
  • TMF GROUP
  • TOUCHTECH INTERNATIONAL COMPANY LTD.
  • WATSONS WATER
  • WORKDAY
  • …. and many other more
Sponsors

By sponsoring the event, you benefit from an extensive pre-event marketing campaign which will give your organisation the kind of exposure you deserve. As a sponsor your logo will appear on all promotional brochures, advertisements and websites. The International CRE & CSQS Leadership Summit is intensively marketed to a targeted database of over 12,000 key industry professionals in the months prior to the event. The event provides a networking platform for decision-makers. You will have numerous opportunities to interact with fellow delegates during social functions, including lunches, the dinners and the cocktail reception. The sponsorship packages to choose from are: Gold, Silver and Bronze packages.

All packages include:

  • Speaking timeslot at Leadership Summit
  • Exhibition table display of your company products or services during the International CRE & CSQS Leadership Summit and CRE Awards Ceremony
  • VIP pass for the International CRE & CSQS Leadership Summit and CRE Awards Ceremony
  • Logo appears in all marketing materials of International CRE & CSQS Leadership Summit, CRE Awards Ceremony
  • Company brochure to be inserted in APCSC info pack
  • Annual complimentary pass to APCSC Roundtable throughout the region

In order to maximise your exposure, we recommend that you book your sponsorship as soon as possible. Once we have received your signed contract the reservation can be deemed as confirmed. Please contact us if you would like to receive our sponsorship package that may be customized to suit your needs.

Venue & Travel

Should you wish to stay at the Crowne Plaza Hong Kong Kowloon East, please contact them directly for their rates and availability via this link: Crowne Plaza Hong Kong Kowloon East

To assist you in your booking of accommodation, here are some other options for Hotels in the vicinity that you may wish to consider:

  • Langham Place Hotel
  • Hotel MK
  • Pop Hotel
  • Stanford Hotel
  • Harbour Hotel
APCSC Endorsed Conference

Conference endorsed by APCSC

  •  Customer Retention and Experience Management by Marcus Evans, Shanghai, China
  •  Marketing Excellence Forum by Marcus Evans, Mumbai, India
  •  Customer Management Asia Congress by Marcus Evans, Kuala Lumpur, Malaysia
  •  CRM Analytics & Performance Measurement, Singapore
  •  10th International Conference on ISO 9000 & TQM, Shanghai, China
  •  Customer Contact World by Terriipinn, Hong Kong, Singapore, KL
  •  International Conference of ISO9000 and TQM, Thailand
  •  HelpDesk2000 Symposium, USA
  •  APCSC Customer Relationship Summit, Shanghai, China
  •  CRM Senior Executive Forum, Hong Kong, Taiwan
  •  Taiwan Call Center Development Association Conference, Taiwan
  •  Monitor and Measure Customer Satisfaction Conference by Asia Business Forum, Singapore
  •  CRM Telecom Conference by IIR, Hong Kong
  •  Asia Pacific Metering, Billing and CRM/CIS by Synergy, Shanghai, KL, Singapore
  •  Call Center Conference by Knowledge Group, KL
  •  CRM, Data Mining and Data Warehouse by Hong Kong ET Business College, Hong Kong
  •  Customer Service Management by Chinese University of Hong Kong, Hong Kong