"Henderson Land Group Property Management Department (Hang Yick and Well Born) with CSQS Certification Distinction, has been achieved various kinds of Awards presented by the Asia Pacific Customer Service Consortium over the past years. This is a solid recognition and affirmation for our professional services. In the future, our professional team will uphold our commitment – customer-oriented and continue to strive for excellence to offer quality and premium property management services for our customer."

"Since Chunghwa Telecom participated and was honored with four categories of awards, including “Contact Center of the Year” in the “Customer Relationship Excellence Awards” organized by the Asia Pacific Customer Service Consortium last year, it has been further awarded with the two honors of “Customer Satisfaction Quality System of the Year” and “Best Use of Knowledge Management of the Year” in 2010, which demonstrates our company’s constant endeavors and determination towards enhancing service quality and offering stable quality services. Chunghwa Telecom has always strived towards the managing principles of “Dedication in the Telecom Industry, Emphasizing Professionalism, Enhancing Efficiency and Inspiring Service”. As for customer service, it has emphasized the commitments of “3Q: Quality, Quickly and Emotional Quotient”, so as to advance towards the goal of becoming a world-class contact center with best-in-class customer service. I would like to hereby thank the Asia Pacific Customer Service Consortium for its contribution towards the long-term promotion of the value of CSQS (Customer Service Quality Standard), and hope that we will be able to continue to enhance our customer service quality through this learning and sharing platform, so as to develop more outstanding customer relationships, and advance towards the vision of becoming the “most valuable and most reliable information, communication and telecommunication company."

"Adhering to ‘enthusiasm, service, integrity, caring─ be your safest best friend’ business philosophy, Taiwan Life sets business goals, strategies, work plans to provide high quality services. Combined with a strong team work and performance, the excellent services meet customers’ needs and gain their high satisfaction. Receiving the Customer Service Quality Standard (CSQS) Certificate from APCSC proves Taiwan Life’s high quality services. Thanks APCSC for giving us guidance, we've all benefited. Looking ahead, Taiwan Life will carry on with our business philosophy to achieve the objective of high quality and excellent services."

"The provision of efficient and caring service to our growing family of customers is assigned central focus within the business and strategic plans of Dialog Telekom. The CSQS certification programme provided the company with a structured roadmap to the achievement of service excellence and regular benchmarking of the company's journey towards world-class standards in customer service. The achievement of CSQS certification reaffirms the company's continued commitment to continuous improvement and learning in the sphere of service delivery, and more importantly evidences the commitment and dedication of our service team to the delivery of best in class service to our customers."

“Nexusguard is honored to receive the Customer Service Quality Standard presented by the Asia Pacific Customer Service Consortium. As a global cyber security leader, this is a solid recognition and affirmation for our well-qualified service. Our professional team will continue to uphold our commitment - customer-oriented and continue to strive for innovation to offer premium and quality service to our white glove customer against a multitude of threats, including distributed denial of service (DDoS) attacks, to ensure uninterrupted internet service.”

“Our Customers and our employees are our most valued assets. We strive to deliver World Class Customer Service and direct our journey in search of excellence along a path of continuous improvement. While aiming to delight our customers with the warmth of caring service, our teams are committed to unfailing compliance to quality standards, and best in class customer centric service delivery processes. Our investments achievement will encourage us to continue and improve our efforts in service delivery with single minded focus on the customer. We appreciate the support and guidance re in human resource development & performance management systems empower us to deliver sustainable performance across multiple service dimensions. This ceived from APCSC throughout our CSQS journey.”