China CRE Index CXO Forum: CRE Index, Corporate Sustainability, Big Data & AI Economic Value
Hong Kong – 21 May, 2020
The Hong Kong University of Science and Technology & China International Investment Promotion Association


 (Hong Kong – May 21, 2020) – 21 May, 2020 – Asia Pacific Customer Service Consortium (APCSC) held the China CRE Index CXO Forum together withhe Hong Kong University of Science and Technology (HKUST) and China International Investment Promotion Association. China CRE Index CXO Forum with the theme of “CRE Index, Corporate Sustainability, Big Data & AI Economic Value” have attracted C-level executives and directors from cross industries including e-commerce, IT, hospitality, telecom, direct marketing, logistics, retail, entertainment, financial, public service, healthcare, and media sectors from Nantong to explore innovation and shape leadership in Customer Relationship Excellence in order to elevate AI & Omni-Channel in the New Economy.

READ DETAIL IN PDF

HK CRE Index, Big Data & AI Economic Value
Hong Kong – 28 April, 2020
The Hong Kong University of Science and Technology


 (Hong Kong – April 28, 2020) The Asia Pacific Customer Service Consortium (APCSC) partnering with the Hong Kong University of Science and Technology (HKUST) together have launched the first Hong Kong Customer Relationship Excellence Index (HKCREI), a new Game Changer for Hong Kong to facilitate its development as a leading international brand ecosystem.

READ DETAIL IN PDF

Game Changers: Big Data, AI, Omni-Channel & IoT New Experience Economy
Hong Kong – 14 January, 20120
The Hong Kong University of Science and Technology


Hong Kong – January 14, 2020 – The Asia Pacific Customer Service Consortium (APCSC) partnering with the Hong Kong University of Science and Technology (HKUST) together have launched the first Hong Kong Customer Relationship Excellence Index (HKCREI), jointly developed by the APCSC and the HKUST, as a brand new game changer to facilitate the development of Hong Kong and the Greater Bay Area as a leading international brand ecosystem. The HKCRE Index is the first of its kind platform utilizing the state-of-the art big data technologies, data fusion techniques and Human-in-the-loop (HITL) integration to help shape the future Hong Kong corporate brand landscape with international benchmarking standards and leading indicators for industries, to enhance enterprises’ business performance, competitiveness and profitability.

READ DETAIL IN PDF