Development of Core Brand Value for International Market Leaders and Design Thinking
Singapore – April 25, 2019
AIA Singapore


Singapore – April 25, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable together with AIA Singapore Pte Ltd. The CRE & CSQS Roundtable with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” has attracted C-level executives and directors from cross industries including insurance, information technology, e-commerce, telecommunications, direct marketing, logistics, banking, retail, entertainment, financial, healthcare, property, and media sectors from Singapore to explore innovation and shape leadership in Customer Relationship Excellence and Design Thinking, Service Quality in order to elevate Innovation Service Standard in the industry.

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Development of Core Brand Value for International Market Leaders and Design Thinking
Phnom Penh, Cambodia – April 29, 2019
Manulife Cambodia


Phnom Penh, Cambodia – April 29, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable together with Manulife Cambodia. The CRE & CSQS Roundtable with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” has attracted C-level executives and directors from cross industries including insurance, information technology, e-commerce, telecommunications, direct marketing, logistics, banking, retail, entertainment, financial, healthcare, property, and media sectors from Cambodia to explore innovation and shape leadership in Customer Relationship Excellence and Design Thinking, Service Quality in order to elevate Innovation Service Standard in the industry.

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Development of Core Brand Value for International Market Leaders, Design Thinking and Game Changers
Guangzhou – April 19, 2019
CHINA TELECOM


Guangzhou – April 19, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable together with CHINA TELECOM. The CRE & CSQS Roundtable, with the theme of “Development of Core Brand Value for International Market Leaders, Design Thinking and Game Changers”, has attracted C-level executives and directors from cross industries including Consumer Electronics, information technology, outsourcing Service, telecommunications, insurance, banking, public service, property, direct marketing, e-commerce, logistics, retail, entertainment, financial, healthcare, and media sectors from Guangzhou to explore innovation and shape leadership in Customer Relationship Excellence and Service Quality in order to elevate Service Standard in the industry.

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Development of Core Brand Value for International Market Leaders and Design Thinking
Beijing – April 15, 2019
Open Education


Beijing – April 15, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Asia Pacific Customer Loyalty Award Forum together with Open Education. The Asia Pacific Customer Loyalty Award Forum with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” have attracted C-level executives and directors from cross industries including e-commerce, IT, hospitality, telecom, direct marketing, logistics, retail, entertainment, financial, public service, healthcare, and media sectors from Asia Pacific to explore innovation and shape leadership in Customer Relationship Excellence in order to elevate Service Brand Loyalty in the New Economy.

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Development of Core Brand Value for International Market Leaders and Design Thinking
Taipei – March 12, 2019
Far EasTone Telecommunication Co., Ltd.


Taipei – March 12, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Asia Pacific Customer Loyalty Award Forum together with Far EasTone Telecommunication Co., Ltd. The Asia Pacific Customer Loyalty Award Forum with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” have attracted C-level executives and directors from cross industries including e-commerce, IT, hospitality, telecom, direct marketing, logistics, retail, entertainment, financial, public service, healthcare, and media sectors from Asia Pacific to explore innovation and shape leadership in Customer Relationship Excellence in order to elevate Service Brand Loyalty in the New Economy.

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Hong Kong CRE Index Research Consortium & CUTTING-EDGE BIG DATA INTELLIGENCE PLATFORM
Hong Kong – March 7, 2019
The Hong Kong University of Science and Technology (HKUST)


Hong Kong – March 7, 2019 – With the support of HKSAR Government’s Hong Kong Innovation and Technology Fund (ITF), Asia Pacific Customer Service Consortium (APCSC) and The Hong Kong University of Science and Technology (HKUST) has today announced the launch of the HK Customer Relationship Excellence (CRE) Research Index Consortium (The Consortium) Program. The Consortium Program is led by Professor Fugee Tsung, Dept. of Industrial Engineering & Decision Analytics, Professor Lei Chen, Dept. of Computer Science & Engineering, and Acting Director of HKUST Big Data Institute, and Mr. Jason Chu, Chairman of APCSC.

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Development of Core Brand Value for International Market Leaders and Design Thinking
Guangzhou – January 15,2019
Infinitus (China) Company Ltd.


Guangzhou – January 15, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable together with Infinitus (China) Company Ltd.. The CRE & CSQS Roundtable with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” have attracted C-level executives and directors from cross industries including e-commerce, IT, hospitality, telecom, direct marketing, logistics, retail, entertainment, financial, public service, healthcare, and media sectors from Guangzhou to explore innovation and shape leadership in Customer Relationship Excellence in order to elevate Service Brand Loyalty in the New Economy.

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Development of Core Brand Value for International Market Leaders and Design Thinking
Shenzhen – January 11,2019
Shenzhen Top Brand Corporate Federation, Shenzhen Brand Building Promotion Association


Shenzhen – January 11, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable together with Shenzhen Top Brand Corporate Federation, Shenzhen Brand Building Promotion Association. The CRE & CSQS Roundtable with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” have attracted C-level executives and directors from cross industries including e-commerce, IT, hospitality, telecom, direct marketing, logistics, retail, entertainment, financial, public service, healthcare, and media sectors from Shenzhen to explore innovation and shape leadership in Customer Relationship Excellence in order to elevate Service Brand Loyalty in the New Economy.

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