Hong Kong CRE Index Research Consortium & CUTTING-EDGE BIG DATA INTELLIGENCE PLATFORM
Hong Kong – March 7, 2019
The Hong Kong University of Science and Technology (HKUST)


Hong Kong – March 7, 2019 – With the support of HKSAR Government’s Hong Kong Innovation and Technology Fund (ITF), Asia Pacific Customer Service Consortium (APCSC) and The Hong Kong University of Science and Technology (HKUST) has today announced the launch of the HK Customer Relationship Excellence (CRE) Research Index Consortium (The Consortium) Program. The Consortium Program is led by Professor Fugee Tsung, Dept. of Industrial Engineering & Decision Analytics, Professor Lei Chen, Dept. of Computer Science & Engineering, and Acting Director of HKUST Big Data Institute, and Mr. Jason Chu, Chairman of APCSC.

READ DETAIL IN PDF

Development of Core Brand Value for International Market Leaders and Design Thinking
Guangzhou – January 15,2019
Infinitus (China) Company Ltd.


Guangzhou – January 15, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable together with Infinitus (China) Company Ltd.. The CRE & CSQS Roundtable with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” have attracted C-level executives and directors from cross industries including e-commerce, IT, hospitality, telecom, direct marketing, logistics, retail, entertainment, financial, public service, healthcare, and media sectors from Guangzhou to explore innovation and shape leadership in Customer Relationship Excellence in order to elevate Service Brand Loyalty in the New Economy.

READ DETAIL IN PDF

Development of Core Brand Value for International Market Leaders and Design Thinking
Shenzhen – January 11,2019
Shenzhen Top Brand Corporate Federation, Shenzhen Brand Building Promotion Association


Shenzhen – January 11, 2019 – Asia Pacific Customer Service Consortium (APCSC) held the Customer Relationship Excellence (CRE) & Customer Service Quality Standard (CSQS) Roundtable together with Shenzhen Top Brand Corporate Federation, Shenzhen Brand Building Promotion Association. The CRE & CSQS Roundtable with the theme of “Development of Core Brand Value for International Market Leaders and Design Thinking” have attracted C-level executives and directors from cross industries including e-commerce, IT, hospitality, telecom, direct marketing, logistics, retail, entertainment, financial, public service, healthcare, and media sectors from Shenzhen to explore innovation and shape leadership in Customer Relationship Excellence in order to elevate Service Brand Loyalty in the New Economy.

READ DETAIL IN PDF