2024 International CRE Awards Ceremony HKCSC & APCSC 27th Anniversary
Hong Kong, China – November 12th, 2024 – At the 2024 International CRE Awards Ceremony, Hong Kong & Asia Pacific Customer Service Consortium (HK & AP CSC, The Consortium) have announced the Winners for the 22nd International Customer Relationship Excellence Awards (CRE Awards) and 2nd International Greater Bay Area CRE Innovation Leadership Awards. They are selected through a comprehensive balanced score card of self-assessment benchmarking, business case presentations, mystery calls, CSQS site assessment by the judging panel based on the International Customer Service Quality Standard (CSQS), and a final round of judging by a panel of CRE experts. The goal of the CRE Awards is to promote service quality and Customer Relationship Excellence in international cities across regions and to recognize governments, companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. The International Greater Bay Area CRE Innovation Leadership Awards aim to accelerate, expand, and integrate win-win opportunities for Hong Kong business and the economic growth of the Greater Bay Area.