Messages from Government Organizations & other Associations


Hong Kong Economic Times, 12 April 2024 Supplement

CRE Awards Welcome Pack

Click here to download
the welcome pack

Check out the Highlight Video on

YOUTUBE / YOUKU

Press Release

Click here to view Press Release.

Now Open to Nomination and Application

For more information, please refer to :

  • International CRE Awards website
  • China CRE Awards website
  • China Sourcing Summit Press Release
Registration

CCSM TRAINING

Certificate in Customer Service Management (CCSM)

Schedule

Hong Kong (Zoom) (English) - 4-7 July 2023

To view the brochure and registration form, please click

CCCM TRAINING

Certified Contact Center Manager (CCCM)

Schedule

Hong Kong (Zoom) (English) - 6 - 7 July 2023

To view the brochure and registration form, please click

CCSA TRAINING

Certified Customer Service Analyst & Auditor - (CCSA)

Schedule

Hong Kong (Zoom) (English) - 4 to 5 July 2023

To view the brochure and registration form, please click

Brochure & Registration Form

To view the brochure and registration form, please

CLICK HERE

Membership Benefits

Register 3 or more delegates to take advantage of our Premier Plus savings of 10% per delegate.

REGISTRATION

Customer Testimonials

Tip of the Week

Upcoming Roundtable Events

Hong Kong - 11 November 2022 (Friday)

Speaker & Panelists: Other Speakers and Panelists will be confirmed soon

Jason Chu
Chairman, APCSC, CRE Awards Panel of Judge

Professor Francis Law
Chairman International Dispute Resolution and Risk Management Institute

Ms. Selina Lau
Chief Executive The Hong Kong Federation of Insurers

Mr. Mike Mi
Director
China Council for International Investment Promotion 

Theme: HKCSC & APCSC & HKSAR 25th Anniversary
20th International CRE Award Ceremony

Fee: By Invitation Only

Time: 12:30 - 5:00

Venue: Crowne Plaza Hong Kong Kowloon East, Hong Kong

The People Site Certification (PSC) is awarded to organizations that have over ninety percent of their Customer Service and Contact Center staff certified under APCSC’s Global Certification program, which includes Certified Contact Center / Customer Service Center Manager (CCCM)/(CSCM), Certified Contact Center Supervisor (CCCS) and Certified Contact Center Professional (CCCP) and others.