Messages from Government Organizations & other Associations
Hong Kong Economic Times, 2 March 2023 Supplement
Press Release
Click here to view Press Release.
CCSM TRAINING
Certificate in Customer Service Management (CCSM)
Schedule
Hong Kong (Zoom) (English) - 4-7 July 2023
To view the brochure and registration form, please click
CCCM TRAINING
Certified Contact Center Manager (CCCM)
Schedule
Hong Kong (Zoom) (English) - 6 - 7 July 2023
To view the brochure and registration form, please click
CCSA TRAINING
Certified Customer Service Analyst & Auditor - (CCSA)
Schedule
Hong Kong (Zoom) (English) - 4 to 5 July 2023
To view the brochure and registration form, please click
Membership Benefits
Register 3 or more delegates to take advantage of our Premier Plus savings of 10% per delegate.
REGISTRATIONCustomer Testimonials
Tip of the Week
Upcoming Roundtable Events
Hong Kong - 11 November 2022 (Friday)
Speaker & Panelists: Other Speakers and Panelists will be confirmed soon
Jason Chu
Chairman, APCSC, CRE Awards Panel of Judge
Professor Francis Law
Chairman
International Dispute Resolution and Risk Management Institute
Ms. Selina Lau
Chief Executive
The Hong Kong Federation of Insurers
Mr. Mike Mi
Director
China Council for International Investment Promotion
Theme:
HKCSC & APCSC & HKSAR 25th Anniversary
20th International CRE Award Ceremony
Fee: By Invitation Only
Time: 12:30 - 5:00
Venue: Crowne Plaza Hong Kong Kowloon East, Hong Kong
The People Site Certification (PSC) is awarded to organizations that have over ninety percent of their Customer Service and Contact Center staff certified under APCSC’s Global Certification program, which includes Certified Contact Center / Customer Service Center Manager (CCCM)/(CSCM), Certified Contact Center Supervisor (CCCS) and Certified Contact Center Professional (CCCP) and others.
