As a cosmopolitan city with over 90% of GDP contributed by the services sector, Hong Kong is no doubt the best choice for organizing a Summit on Customer Relationship Excellence and Customer Service Quality Standard to enhance an International and Premium Brand Image. With the aim to enhance the city’s international reputation and elevate customer service standard, experts and market leaders from different industries in the region join together and participate the summit and witness the CRE Awards and Best-in-Class Winners announced in Hong Kong.
The APCSC Customer Relationship Excellence (CRE) and Customer Service Quality Standard (CSQS) Summit is a Regional Conference for leading companies to exhibit and showcase Customer Service and CRM related best practices, success stories, technologies, as well as keynote presentations by honorable guests of APCSC, industry leaders and experts of the Leadership Community.
Presentations will be given from the CRE Awards Winners, covering customer relationship best practices. Award winning companies from different service and technology sectors will showcase their innovations and customer loyalty successes.
The goal of the Summit is to provide an International Platform for effective knowledge sharing and exemplary customer success leadership and show case for WORLD-CLASS service quality and Customer Relationship Excellence. The Summit is interactive. Conference participants, including attendees, speakers, sponsors and exhibitors will have opportunities to share experience, knowledge and networking to establish close relationship in this Customer Relationship Excellence community.
Through the Summit and the Customer Relationship Excellence Awards, APCSC promotes Customer Relationship as a core business value in international cities across Asia Pacific and to recognize companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve.
Our speakers for CRE & CSQS Summit 2008:
CRE Award Dinner Speakers:-
Distinguished speakers from government departments, academia, and market leaders will share their experience and address the following four sessions at the Conference:-
Conjunction with the CRE Awards and CSQS
Endorsers & Supporting Organization
Please download the Summit Brochure from HERE