Hong Kong, China – June 2nd, 2003 -- The Asia Pacific Customer Service Consortium (APCSC) has announced the list of Winners for the 2002 Customer Relationship Excellence Awards (CRE Awards).


Winner of the 2002 CRE Awards:

Smartone Mobile Communications Limited

  • Customer Relationship Excellence Outstanding Achievement2002

Smartone Mobile Communications Limited

Winner of the 2002 CRE Awards:

Chinatrust Commercial Bank Ltd

  • Call Center of the Year 2002 (Financial Services)

Chinatrust Commercial Bank Ltd

Winner of the 2002 CRE Awards:

Smartone Mobile Communications Ltd

  • Call Center of the Year 2002 (Telecommunications)

Smartone Mobile Communications Ltd

Winner of the 2002 CRE Awards:

Sony Corporation Hong Kong

  • Call Center of the Year 2002 (Consumer Market)

Sony Corporation Hong Kong

Winner of the 2002 CRE Awards:

Ing Antai Insurance Company Ing

  • Customer Service Center of the Year 2002 (Financial Services)

Ing Antai Insurance Company Ing

Winner of the 2002 CRE Awards:

Hutchison Telecommunications (Hong Kong) Limited

  • Customer Service Center of the Year 2002(Telecommunications)

Hutchison Telecommunications (Hong Kong) Limited

Winner of the 2002 CRE Awards:

Well Born Real Estate Management Ltd

  • Corporate Service Team of the Year 2002 (Property Management)

Well Born Real Estate Management Ltd

Winner of the 2002 CRE Awards:

Hutchison Telecommunications (Hong Kong) Limited

  • Corporate Service Team of the Year 2002 (Telecommunications)

Hutchison Telecommunications (Hong Kong) Limited

Winner of the 2002 CRE Awards:

Chinatrust Commercial Bank Ltd

  • Customer Loyalty Program of the Year 2002 (Financial Services)

Chinatrust Commercial Bank Ltd

Winner of the 2002 CRE Awards:

Hutchison Telecommunications (Hong Kong) Limited

  • Customer Loyalty Program of the Year 2002 (Telecommunications)

Hutchison Telecommunications (Hong Kong) Limited

Winner of the 2002 CRE Awards:

Dao Heng Insurance Co Ltd

  • People Development Program of the Year 2002

Dao Heng Insurance Co Ltd

Winner of the 2002 CRE Awards:

Fuji Xerox (Hong Kong) Limited

  • Integrated Support Team of the Year 2002

Fuji Xerox (Hong Kong) Limited

Winner of the 2002 CRE Awards:

Chinatrust Commercial Bank Ltd

  • Customer Satisfaction Quality System of the Year 2002

Chinatrust Commercial Bank Ltd

Winner of the 2002 CRE Awards:

Taiwan Teleservices And Technologies Co Ltd

  • Best Use of Call Center Technology of the Year 2002

Taiwan Teleservices And Technologies Co Ltd

Winner of the 2002 CRE Awards:

Invesco Asia Limited

  • High Speed Customer Service of the Year 2002

Invesco Asia Limited

Winner of the 2002 CRE Awards:

Blue Cross (Asia-Pacific) Insurance Ltd

  • Innovative Technology of the Year 2002

Blue Cross (Asia-Pacific) Insurance Ltd

Winner of the 2002 CRE Awards:

Sony Corporation Hong Kong

  • Service Portal of the Year 2002

Sony Corporation Hong Kong

Winner of the 2002 CRE Awards:

IBM Corporation (HK) Limited IBM

  • Global Support Services of the Year 2002

IBM Corporation (HK) Limited IBM

Winner of the 2002 CRE Awards:

Taiwan Teleservices And Technologies Co Ltd

  • Outsourcing Team of the Year 2002

Taiwan Teleservices And Technologies Co Ltd