Well Born And Pacific Satellite Receive Customer Service Quality Standard (CSQS) Site Certificate From APCSC
Hong Kong, China – 8 December 2005


The Asia Pacific Customer Service Consortium (APCSC) presents the Customer Service Quality Standard (CSQS) site certificate to Pacific Satellite International Ltd. and Well Born Real Estate Management Limited in recognition of their achievements and high level of compliance to CSQS.

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APCSC Presents CRM Benchmarking Outstanding Performance Companies with the Region’s “Best-in-Class” Recognition
Hong Kong, China – December 7, 2005


The Asia Pacific Customer Service Consortium (APCSC) presents the Best-in-Class (BIC) recognition to the companies who have performed well in the Regional CRM Benchmarking (The Benchmarking) program, which is organized by APCSC annually.

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APCSC ANNOUNCES 2005 “BEST-IN-CLASS” CATEGORIES AND INTRODUCES TWO NEW BIC CRM BENCHMARKING PROGRAMS
Hong Kong, China – November 4, 2005


The Asia Pacific Customer Service Consortium (APCSC) announces Best-in-Class (BIC) categories for Asia Pacific business communities and companies. The regional Best-in-Class CRM Benchmarking (The Benchmarking) program is organized by APCSC annually.

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APCSC Presents People Site Certification to Bayer MaterialScience Limited
Hong Kong, China, 29 September 2005


Bayer MaterialScience Limited (BMSL) has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of BMSL’s ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.

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APCSC Presents People Site Certification to Quality HealthCare Medical Services Limited
Hong Kong, China, 26 September 2005


Quality HealthCare Medical Services Limited (QHMS) has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of QHMS’ ongoing commitment in Continuous Professional Development and Accreditation providing international standards of medical treatment and care, and the “patient first” philosophy in Hong Kong.

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APCSC Presents People Site Certification to Octopus Cards Limited
Hong Kong, China, 29 July 2005


Octopus Cards Limited has been awarded the People Site Certification from APCSC (Asia Pacific’s Customer Service Consortium), in recognition of Octopus’ ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.

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APCSC Presents Customer Service Quality Standard Committee Corporate Membership Certificate to Well Born Real Estate Management Ltd.
Hong Kong, China, 29 July 2005


The Asia Pacific Customer Service Consortium (APCSC) presents the Customer Service Quality Standard (CSQS or the Standard) Committee Corporate Membership Certificate to Well Born Real Estate Management Ltd. as the first property management company in joining the CSQS Committee for their market leadership in customer relationship excellence and quality commitment.

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Customer Service Quality Standard (CSQS)
May 27, 2005


The Customer Service Quality Standard (CSQS) has been developed in conjunction with the Asia Pacific Customer Service Consortium and the University of Hong Kong to asses the overall service quality, best practice compliance and performance of your call center / customer service department. View the Press Release (English & Chinese version) Join the Certified Contact Center Analyst & Auditor (CCCA) class to learn more about the CSQS and how you can apply best practices for quality improvements.

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APCSC Presents People Site Certification to Exel (Hong Kong) Limited
SINGAPORE, April 2005

SINGAPORE, April 2005
Exel has recently received a People Site Certification award from APCSC in recognition of Exel Hong Kong’s ongoing commitment in providing world-class service and elevating customer service quality in the region.

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