APCSC Customer Service Paper & Project Awards
Shanghai, China, 10th November 2006


Asia Pacific Customer Service Consortium officially introduced the Asia Pacific Customer Service Paper & Project Awards to leaders and senior executives of Service Quality, Customer Service and CRM in the Customer Service Quality Standard (CSQS) Roundtable.

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DIALOG TELEKOM: FIRST TELECOM OPERATOR IN SOUTH ASIA TO RECEIVE CSQS ACCREDITATION FROM APCSC
Hong Kong, China – 24 October 2006


The Asia Pacific Customer Service Consortium (APCSC) announced the successful Customer Service Quality Standard (CSQS) site accreditation of DIALOG TELEKOM LIMITED (DTL), in recognition of their achievements and high level of compliance to CSQS Level III Strategic Business Unit for their Customer Service Department.

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Asia Pacific Customer Service Consortium Announces Winners of the 2005 Customer Relationship Excellence Award – The Most Important Asia Pacific Award of its Kind
Hong Kong, China – July 12th, 2006


The Asia Pacific Customer Service Consortium (APCSC) has announced the list of Winners for the 2005 Customer Relationship Excellence Awards (CRE Awards). Winners are selected through a comprehensive balanced score card of self assessment benchmarking, business case presentations, mystery calls, site visits assessment by the judging panel following the Customer Service Quality Standard (CSQS) criteria, public webvoting and a final round of judging by a panel of customer relationship excellence experts.

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FIVE SERVICE LEADERS AWARDED WITH PEOPLE SITE CERTIFICATION FROM APCSC
Hong Kong, China, 11 July 2006


Five leading companies have been awarded the People Site Certification (PSC) from APCSC (Asia Pacific Customer Service Consortium), in recognition of their people development and commitment in providing world-class professional services covering Hong Kong, Asia Pacific and Global markets.

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BAX GLOBAL RECEIVES PEOPLE SITE CERTIFICATION AWARD FROM APCSC
Hong Kong, China, 11 July 2006


BAX Global Limited has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of Bax Global’s ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.

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DAO HENG INSURANCE RECEIVES PEOPLE SITE CERTIFICATION AWARD FROM APCSC
Hong Kong, China, 11 July 2006


Dao Heng Insurance Co., Ltd. has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of Dao Heng Insurance’s ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.

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DHL GLOBAL FORWARDING RECEIVES PEOPLE SITE CERTIFICATION AWARD FROM APCSC
Hong Kong, China, 11 July 2006


DHL Global Forwarding has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of DHL Global Forwarding’s ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.

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QUALITY HEALTHCARE RECEIVES PEOPLE SITE CERTIFICATION AWARD FROM APCSC
Hong Kong, China, 11 July 2006


Quality HealthCare Medical Services Ltd (Prince’s Building) has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of QHMS ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.

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S.W.I.F.T. SCRL RECEIVES PEOPLE SITE CERTIFICATION AWARD FROM APCSC
Hong Kong, China, 11 July 2006


S.W.I.F.T. scrl (Society for Worldwide Interbank Financial Telecommunication) has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of S.W.I.F.T. scrl’s ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.

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APCSC Announces the Finalists of 2005 Customer Relationship Excellence Award The Most Important Asia Pacific Award of its Kind
Hong Kong, China — April 24, 2006


The Asia Pacific Customer Service Consortium (APCSC) has announced the list of Finalists for the 2005 Customer Relationship Excellence Award (CRE Award). The final assessment for public web voting begins on April 24th. Members of the general public now have the opportunity to place votes for the finalists through APCSC’s website (www.apcsc.com) for one-month period from April 24th to May 24th. APCSC will host the public web voting for customers in Asia Pacific.

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CASCADE LIMITED RECEIVES THE HIGHEST LEVEL OF CUSTOMER SERVICE QUALITY STANDARD SITE CERTIFICATE FROM APCSC
Hong Kong, China – 10 March 2006


The Asia Pacific Customer Service Consortium (APCSC) presented the Customer Service Quality Standard (CSQS) site certificate to CASCADE LIMITED, a wholly owned subsidiary of PCCW Ltd., in recognition of their achievements and high level of compliance to CSQS Level III Strategic Business Unit for their Customer Account Servicing (CAS) Section.

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The Customer Loyalty Award Forum & Certificate in Customer Service Management Organized by APCSC
Hong Kong, China – February 9, 2006


The Asia Pacific Customer Service Consortium (APCSC) organized The Customer Loyalty Award Forum 2006 (the Forum) for Asia Pacific business communities, member companies with a two-day program consisted of the Business Case Presentations from the Customer Relationship Excellence Awards (CRE Awards) participants.

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APCSC Presents People Site Certification to LEXXUS INTERNATIONAL
Hong Kong, China, 13 January 2006


Lexxus International has been awarded the “People Site Certification” from APCSC (Asia Pacific’s Customer Service Consortium), in recognition of Lexxus’ high-standard, efficient and personalized service provided to its distributor.

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