Asia Pacific Customer Service Consortium Announces Winners of the 19th International Customer Relationship Excellence Awards
The Most Important International Awards of its Kind
Hong Kong, China – November 12th, 2021


Hong Kong, China – 12 November 2021 – At the 2021 International CRE Awards Ceremony, Asia Pacific Customer Service Consortium (APCSC) has announced the list of Winners for the 19th International Customer Relationship Excellence Awards (CRE Awards). They are selected through a comprehensive balanced score card of self-assessment benchmarking, business case presentations, mystery calls, CSQS site assessment by the judging panel based on the International Customer Service Quality Standard (CSQS), public webvoting and a final round of judging by a panel of CRE experts. The goal of the CRE Awards is to promote service quality and Customer Relationship Excellence in international cities across regions and to recognize governments, companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve.

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19th International Customer Loyalty Award Forum: Business Case Presentation


Hong Kong, China – May 12 & 13, 2021 — The Asia Pacific Customer Service Consortium (APCSC) organized The 19th International Customer Loyalty Award Forum (The Forum) for international business communities, member companies with a two-day program consisted of the Business Case Presentations from the International Customer Relationship Excellence Awards (CRE Awards) participants, co-organized by The Hong Kong University of Science and Technology (HKUST). The presentations are part of the CRE Awards assessment process

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The First Hong Kong Customer Relationship Excellence Index – Awards & Recognitions


Hong Kong, China –2021 May 7 — Asia Pacific Customer Service Consortium (APCSC) recently announced launching the first “Hong Kong Customer Relationship Excellence Index Awards” (HKCREI Awards) on top of the Int’l Customer Relationship Excellence (CRE) Awards based on the relevant customer research data.

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