Business Case Presentations from the Customer Relationship Excellence Awards (CRE Awards) participants
Hong Kong, China – February 21, 2008
The Asia Pacific Customer Service Consortium (APCSC) organized The Customer Loyalty Award Forum (the Forum) for Asia Pacific business communities, member companies with a two-day program consisted of the Business Case Presentations from the Customer Relationship Excellence Awards (CRE Awards) participants.
The presentations are part of the CRE Awards assessment process. Mr. Jason Chu, Chairman of APCSC took the opportunity to encourage all the CRE Awards participants to set world class customer service standards in their respective industries and borrow ideas from cross industry leaders and presenters.
DAO HENG INSURANCE RECEIVES PEOPLE SITE CERTIFICATION AWARD FROM APCSC
Hong Kong, China, 26 June 2008
Dao Heng Insurance Co., Ltd. has been awarded the People Site Certification from APCSC (Asia Pacific Customer Service Consortium), in recognition of Dao Heng Insurance’s ongoing commitment in providing innovative and world-class service and elevating customer service quality in Hong Kong.
THREE SERVICE LEADERS AWARDED WITH PEOPLE SITE CERTIFICATION FROM APCSC
Hong Kong, China, 26 June 2008
Three leading companies have been awarded the People Site Certification (PSC) from Asia Pacific Customer Service Consortium (APCSC), in recognition of their people development and commitment in providing world-class professional services covering Hong Kong, Asia Pacific and Global markets.
APCSC Presents CRM Benchmarking Outstanding Performance Companies with the Region’s “Best-in-Class” Recognition
Hong Kong, China – June 27, 2008
The Asia Pacific Customer Service Consortium (APCSC) presents the Best-in-Class (BIC) recognition to the companies who have performed well in the Regional BIC CRM Benchmarking (The Benchmarking) program, which is organized by APCSC annually.
Asia Pacific Customer Service Consortium Announces Winners of the 2007 Customer Relationship Excellence Awards ~ The Most Important Asia Pacific Award of its Kind
Hong Kong, China – June 27th, 2008
The Asia Pacific Customer Service Consortium (APCSC) has announced the list of Winners for the 2007 Customer Relationship Excellence Awards (CRE Awards). They are selected through a comprehensive balanced score card of self assessment benchmarking, business case presentations, mystery calls, site visits assessment by the judging panel following the Customer Service Quality Standard (CSQS) criteria, public webvoting and a final round of judging by a panel of customer relationship excellence experts.